At Value Plus Air, your privacy is important to us. This Privacy Statement explains how we collect, use, and protect your personal information when you interact with our services.

Information We Collect

We collect personal information that you provide directly to us, such as:

• Name, email address, phone number, and physical address

• Information related to the services we provide, including HVAC system details, service history, and customer preferences

• Payment information for billing purposes

We may also collect information through cookies and other technologies when you visit our website to enhance your online experience.

How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our HVAC services

• Process payments and send invoices

• Communicate with you regarding appointments, maintenance reminders, and service updates

• Analyze and improve our website performance

• Comply with legal obligations and resolve any disputes

How We Protect Your Information

We are committed to protecting your personal information. We use secure technologies and procedures to safeguard your data from unauthorized access, use, or disclosure. Access to your personal information is restricted to authorized personnel who require it to perform their job functions.

Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

• With service providers who assist us in delivering our services (e.g., payment processors)

• When required by law or to protect the safety, rights, or property of Value Plus Air, our customers, or others

Your Choices

You have the right to access, update, or request deletion of your personal information. If you wish to modify or remove your data from our systems, please contact us using the information provided below.

Changes to This Privacy Statement

Value Plus Air may update this Privacy Statement from time to time. We will notify you of any significant changes through our website or direct communication.

Contact Us

If you have any questions or concerns about this Privacy Statement or how your data is handled, please contact us at:

Value Plus Air

1311 Rio Falls Dr. box 25 Raleigh, NC 27614

984-203-7048

joseph@valueplusair.com